Shipping Info

RETURN POLICY

Chocolates, Food and other Bakery Items are not accepted back once they are opened or if the parcel is delivered in a perfect condition. If you are unsatisfied with the chocolates or if there are any other issues, please contact us and we will try our best to resolve your concern.

In case of UnDeIivered Parcels We make every effort to communicate with the receiver and the sender by phone and email. However, in case if a situation arises that the receiver is not at home for several days or if the receiver refuses to accept the parcel or due to any reason the parcel is returned back, there is no refund issue for that order. The chocolates after being in transit for several days are not in the condition to be accepted back or to be resend to someone.

SHIPPING POLICY

Our shipping system monitors that your package is being delivered ensuring the gift arrives in perfect condition. We tuck our elegant chocolates inside crisp, Expelite special packing to create the perfect gifting experience. Upon your request, we will also include a complimentary gift message.

We offer a variety of shipping options, including Standard, Second Day, Next Day, and Weekend delivery. Expelite is not responsible for delivery delays caused by adverse or unpredictable weather conditions.

Our daily order cut-off is 12 PM GMT. Orders placed after 12 PM, will calculate as if the order were placed the following day. For example, if an order is placed with Next Day Delivery on Monday before 12 PM GMT, the order will arrive the following day, which is Tuesday. If an order is placed with Next Day Delivery on Monday after 12 PM GMT, the order will arrive the following business day, which is Wednesday.

This website currently ships to India addresses only. Please allow up to 7-business days for these shipments. Shipments to a Tier 4, 5 & 6 cities address must be sent via Standard Shipping and cannot be guaranted to arrive by a specific date. These orders may take up to 12 business days.

Shipping options include: 

*Standard Shipping will arrive within 5-7 business days.

*2nd Day: If you place your order before 12 PM GMT on Monday, Tuesday, or Wednesday, your order will ship the same day that it is received to arrive within 2 business days. If you place your order after 12 PM GMT, your order will ship the next possible business day.

*Next Day: If you place your order before 12 PM GMT on Monday, Tuesday, Wednesday or Thursday, your order will be shipped the same day for arrival the next day. if you place your order after 12 PM GMT, your order will ship the next possible business day. Orders placed after 12 pm GMT on Thursday will ship out the following Monday for arrival on Tuesday.

Due to the perishability of our product. We do not ship over the weekends for arrival on Mondays. (Only for cities other than Delhi NCR

*Weekend Delivery: We are pleased to offer guaranteed Saturday delivery in most areas. Orders must be received by 12 PM GMT on Friday in order to arrive the following Weekend.

Refusals 

Due to the delicate nature of our chocolate, under warm weather conditions, we cannot guarantee that the chocolate will not be damaged. If you find a package was damaged while in transit, communicate the damage to the representative. We will not be responsible of any damages to those.